VNC.exe disappears

[Mark Mazzitello]

James -

I came across this discussion thread while searching for info related to
this issue.  I signed up for the discussion list but I could not figure
out how to continue or add to an existing discussion thread.

*	I am having exactly the same issue as described below.  I have
no antivirus or anti-spyware software on my PC at all (or if there is it
does not show in All Programs, C:\Program Files, Services, Task Manager,
or the registry).
*	The issue of the vncviewer.exe file disappearing as soon as it
is launched does NOT happen in Windows safe mode.
*	I have Windows XP sp2 with Internet Explorer v6 on an IBM T43
Thinkpad PC.


If you or anyone on the discussion list has any ideas on how I can
figure out what is causing the vncviewer.exe executable to disappear as
soon as it is executed please pass along.

Thanks,

Mark


________________________________


VNC.exe disappears

James Weatherall jnw "at" realvnc.com
Fri Feb 23 09:37:00 2007

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________________________________

Jane,

It sounds like you're running an anti-virus program on the computer that
has
mis-detected vncviewer.exe as viral and removed it.  This seems to be
surprisingly common, even amongst the reputable AV software products.

Cheers,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: vnc-list-admin "at" realvnc.com
> [mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Jane Frasier
> Sent: 22 February 2007 20:47
> To: vnc-list "at" realvnc.com
> Cc: Joe Zibrick
> Subject: VNC.exe disappears
>
> We have the viewer installed on a number of computers and in the last
> week we have had a number of instances where the vncviewer.exe has
> disappeared. It is not in the recycle bin and there is nothing in the
> Eventviewer pointing at it being uninstalled. The other 2 files remain
> in the vnc4 folder. The users of these computers would not have a clue
> how to delete that file on purpose and would have no reason to.
>
> Does anyone know why this happening and how it can be
> prevented? It has
> happened more than once at one location this week.
>
> Thanks.
>
> Jane Frasier
> Software Support Specialist
> Jefferson County (CO) Public Library
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