Black Loading screen

[B. Scott Smith]

I'm not sure what 2 suggestions didn't work for you, as you have not 
included them in this email trail.
Does this situation occur immediately after a reboot? If not, then it 
may be very likely that Remote Desktop (RDP) or Fast User Switching 
(FUS) is also being used on the PC in question. VNC is not compatible 
with these XP features. Doing a search on the mail list for FUS and/or 
RDP will yield many results.

Steve Jorgens wrote:
> Sorry but both suggestions didn't apply.   Any other ideas?
>
> Steven Jorgens
> Computer Support Technician
> PYRON TECHNOLOGIES
> 228 West Main Street, Suite C  |  Missoula, MT  59802
> phone 406.543.9211  |  fax 406.543.9303
> sjorgens "at" pyrontechnologies.com
> www.pyrontechnologies.com
>  
>
> -----Original Message-----
> From: vnc-list-admin "at" realvnc.com [mailto:vnc-list-admin "at" realvnc.com] On
> Behalf Of Steve Jorgens
> Sent: Wednesday, December 06, 2006 11:45 AM
> To: vnc-list "at" realvnc.com
> Subject: Black Loading screen
>
> Hello VNC,
>
>
>
> I have a client that uses VNC to monitor several PCs (Windows XP across
> the board).  He can access all location except for one.  I have tested
> the location and can access it.  He is getting the black loading screen
> after he inputs his password.  Any ideas?
>
>
>
> Thanks,
>
>
>
> Steven Jorgens
>
> Computer Support Technician
>
> PYRON TECHNOLOGIES
>
> 228 West Main Street, Suite C  |  Missoula, MT  59802
>
> phone 406.543.9211  |  fax 406.543.9303
>
> sjorgens "at" pyrontechnologies.com
>
> www.pyrontechnologies.com
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