vnc connection to restricted XP accounts

[Paul Kaplan]

It is started a system service.  What happens is that when I attempt to login 
to a restricted user account, the connection is dropped. 
Paul 

On Tuesday 10 April 2007 3:57:38 pm Mick wrote:
> On Tuesday 10 April 2007 12:28, Paul Kaplan wrote:
> > I have realvnc running as a service on XP SP2, and it works fine as long
> > as I try to connect to user accounts that have administrative privileges.
> > When I try to access restricted accounts, my remote connection gets
> > terminated. This is true whether I connect directly or through java.
> >
> > How can I get access to the restricted accounts since these are the ones
> > I'm often needing to troubleshoot remotely.
>
> During installation, have you ticked each of the boxes which refer to the
> VNC Server System Service?  Have you set up an authentication password?
>
> If not, uninstall and reinstall the VNC server as a service, set up a
> password and reboot the machine and check that it has been registered and
> started as a system service.
>
> HTH.