"The connection closed unexpectedly"

[James Weatherall]

Ben,

One other thing - is the computer in question configured for power-saving
(standby mode, monitor power-off, etc)?

Regards,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: vnc-list-admin "at" realvnc.com 
> [mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Ben
> Sent: 26 January 2006 01:57
> To: vnc-list "at" realvnc.com
> Subject: "The connection closed unexpectedly"
> 
> Hi all
>  
> I'm having some problems logging into several remote systems. 
> Each PC is
> running Windows XP (home 5.1), and the Windows Firewall has been
> configured to accept connections through port 5900 for VNC. The router
> has also been set to port forward 5900 to the local IP of the PC.
>  
> In general, I have had very little problems accessing these systems
> through VNC over the last six months. However, occasionally 
> just after a
> re-boot, I am given the usual password login interface but 
> then an error
> message pops up without letting me in ("The connection closed
> unexpectedly"). This has happened to a number of systems in 
> the last few
> days.
>  
> Logging into the router, I can see that the local IP of the PC hasn't
> changed, and the PC is obviously still switched on (otherwise I would
> not have received the VNC login interface). A hard boot seems 
> to fix the
> problem, but this is can be difficult to acheive at some locations as
> they are located in remote locations.
>  
> I'm not sure why this problem only seems to happen intermittently, but
> if anyone has any suggestions I'd be most grateful. Perhaps it's a
> startup issue on the PC - but I do find this hard to believe that it'd
> happen at such a large number of locations (especially when remaining
> systems still work fine).
>  
> Kind regards
>  
> Ben
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