Black Screen when logging in

Joel (CPB) joel "at" capebilling.com
Tue Aug 8 18:24:01 2006


Appreciate the information, I have a question though...the help refers to
VNC "into" the XP machine.  But we are coming OUT of an XP machine and into
a Win2K machine.  So do I still follow the troubleshooting on the WinXP
machine? 

-----Original Message-----
From: B. Scott Smith [mailto:scott "at" smithdomain.com] 
Sent: Tuesday, August 08, 2006 11:06 AM
To: Joel (CPB)
Cc: vnc-list "at" realvnc.com
Subject: Re: Black Screen when logging in

Joel (CPB) wrote:
> Thanks for the reply,
> I see what you are saying but the User does not use FUS.  As far as 
> RDP, I am not sure.  All remote users are using variations of Windows 
> XP (Home or
> Pro) and this is the only user with the problem suddenly.  Another 
> point about Remote Desktop, I use it on my remote machine to access 
> our NAS, but it does not work for viewing the Win2000 Pro Server, that 
> is where I have to use VNC.  I have used both VNC and Remote Desktop 
> successfully in tandem with each other.
>   

One way to test whether RDP is causing the issue is to refer to the
following post:

    http://www.realvnc.com/pipermail/vnc-list/2005-June/051137.html
    http://www.realvnc.com/pipermail/vnc-list/2005-February/049146.html




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No virus found in this incoming message.
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Version: 7.1.405 / Virus Database: 268.10.7/411 - Release Date: 8/7/2006