Black Screen when logging in

[Joel (CPB)]

Thanks for the reply,
I see what you are saying but the User does not use FUS.  As far as RDP, I
am not sure.  All remote users are using variations of Windows XP (Home or
Pro) and this is the only user with the problem suddenly.  Another point
about Remote Desktop, I use it on my remote machine to access our NAS, but
it does not work for viewing the Win2000 Pro Server, that is where I have to
use VNC.  I have used both VNC and Remote Desktop successfully in tandem
with each other. 

-----Original Message-----
From: B. Scott Smith [mailto:scott "at" smithdomain.com] 
Sent: Monday, August 07, 2006 11:09 PM
To: Joel (CPB)
Cc: vnc-list "at" realvnc.com
Subject: Re: Black Screen when logging in

Joel (CPB) wrote:
> Hello Everyone,
>  
> This is a fairly recent, out of nowhere issue for us.  We have a few 
> workers whom VPN into the office network and they all have no problems 
> viewing the Windows 2000 Professional Server at the office once VPN 
> has been established.  A few months ago, one user started getting the 
> black screen and error 10054 when he attempts to logon.  The settings 
> on the VNC are the same as the other users.  It is a Windows XP
Professional SP2 machine, ...  Any help would be appreciated.
>   
The difference is that they are using RDP or Fast User Switching on the XP
box. Unfortunately, VNC will not work for these platforms. If you must use
VNC, you will need to disable both Remote Desktop and FUS. 
Otherwise, you should stick to using RDP to access these boxes remotely.



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Version: 7.1.405 / Virus Database: 268.10.7/411 - Release Date: 8/7/2006