How to login in to VNC EE support

[Alex Pelts]

Unfortunately I do not have a email address. I did not purchase the 
licence personally. Purchasing department did it for me. Is there a way 
to change that email address. I do have customer reference number, PO 
number and a key.

Thanks,
Alex


James Weatherall wrote:
> Alex,
> 
> You can access technical support via the form at
> http://www.realvnc.com/support.html, using your Customer Id and the email
> address specified when you purchased your licenses.
> 
> Glad to hear you like VNC Enterprise Edition.  You'll be pleased to know
> that we're hard at work getting the VNC Mirror Driver ready for release, and
> hope to provide a beta-release shortly.
> 
> Cheers,
> 
> Wez @ RealVNC Ltd.
>  
> 
> 
>>-----Original Message-----
>>From: vnc-list-admin "at" realvnc.com 
>>[mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Alex Pelts
>>Sent: 31 August 2005 19:21
>>To: vnc-list "at" realvnc.com
>>Subject: How to login in to VNC EE support
>>
>>Hi,
>>I purchased VNC EE software but purchasing department 
>>received a key and 
>>a reference number.
>>
>>Now I have the key, the reference number but no original purchaser's 
>>email. Is there any way to contact VNC team to figure out how 
>>to login 
>>in to the support site?
>>
>>EE for windows is great by the way :) Even better than the 
>>free version. 
>>I would recommend it to anyone who has a spare $50. I am 
>>really looking 
>>forward to mirror driver.
>>
>>One great feature of RealVNC vs other implementations is the 
>>mapping of 
>>colors when running in reduced color mode. I tried UltraVNC 
>>and recently 
>>TightVNC and the colors look plain bad when client is running in 256 
>>color mode. With RealVNC colors are at least in ballpark of the 
>>original. The other great feature is special key passing. All of the 
>>other servers process special keys correctly when used with RealVNC 
>>client but none of the other clients pass special keys to the server.
>>
>>Thanks,
>>Alex
>>_______________________________________________
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>>VNC-List "at" realvnc.com
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> 
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