Cable modem connection
dmcvicker "at" consolidated.net
Sun Nov 27 06:24:00 2005
Dear Mr. Smith,
I would like to relate my experience with high speed cable service. I
support a friend 3000 miles away in AZ, They moved from DSL to Cable and I
encountered a problem. What I found was that the cable company did not have
a routable IP address assigned. IE: the dynamic address would not allow
incoming addressing. We changed the address to a routable address and I
have not had any problems connecting to the server since. You might want to
check and make sure the address is a routable address. There was a $10.00
additional fee per month.
Please note I do not claim that you will have this problem. It is something
I ran into by accident. I have found VNC to be stable and reliable. I
check on my friend each day. I wish you all the success. If you feel that
I can help drop me a line.
----- Original Message -----
From: "B. Scott Smith" <scott "at" smithdomain.com>
To: "Dermie" <dermie24 "at" yahoo.com>
Cc: <vnc-list "at" realvnc.com>
Sent: Saturday, November 26, 2005 7:58 PM
Subject: Re: Cable modem connection
> Yes, opening up ports 5800 & 5900 will do the trick.
> They can go to http://myipaddress.com to get their "real" IP address.
> Dermie wrote:
>>I am the unofficial IT person for my parent's
>>computer. We live a half hour apart, so I use VNC to
>>do minor work to their computer from my house. Currently they have dialup
>>and connection is fairly
>>easy since I have taught them to provide me with their
>>current IP address using ipconfig.
>>They are preparing to upgrade to a cable connection
>>and have a Linksys router for their firewall. I've
>>been reading here that I can open ports 5800 & 5900
>>and I will still be able to connect to their computer
>>from here. Is that all I need to do to the router or
>>is there more?
>>What is an easy way to get them to provide me with
>>their IP address and not their LAN address? I tried
>>ipconfig on mine and it doesn't tell me my true
>>internet ip. If they run their VNC server (I have it
>>run on startup) ... can they hold their mouse over the
>>logo to get it, or will it show LAN?
>>Any other suggestions would be appreciated!!
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