newbie question

[Kevin Duffy]

James: 

Thanks for you reply.

I double checked as follows:
  Yes the server machine is an XP box,  but it has an exception for VNC Server and viewer.
  And there is a machine on the LAN that can connect to the VNC server, no problem.

  Behind this firewall there is also a Linux machine with SSH running. I can connect to the Linux   box via SSH.  This proves that I have the correct external IP address and that I know how to forward ports on the forewall.  

  I double checked that the address I am forwarding the port to is correct


KD


-----Original Message-----
From: James Weatherall [mailto:jnw "at" realvnc.com]
Sent: Wednesday, January 26, 2005 5:35 AM
To: Kevin Duffy; vnc-list "at" realvnc.com
Subject: RE: newbie question


Kevin,

If the Windows machine is running Windows XP SP2, you'll need to disable its
firewall, or make VNC Server an Exception to it (VNC Enterprise Edition
4.1.3 will do this for you, if you wish). 

Are you sure that you have the correct address for your LAN's firewall?  Is
it pingable?  Error 10060 means that there was absolutely no response at all
from the target machine, which is consistent with a firewall being in place,
with the computer not existing, or with the address being wrong (and
pointing to a machine that doesn't exist...)

Cheers,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: vnc-list-admin "at" realvnc.com 
> [mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Kevin Duffy
> Sent: 26 January 2005 03:00
> To: vnc-list "at" realvnc.com
> Subject: newbie question
> 
> Hello:
> 
> I am attempting the connect to a Windows machine running the 
> VNC Enterprise
> server.
> To do this I did the following:
>     On the firewall of the LAN for the VNC Enterprise server 
> forward port 5900
> to the server machine.
>     On the remote machine download VNC Enterprise Viewer.
>     Run the viewer and enter the IP address of the firewall (ie
> xxx.xxx.xxx.97:0)  colon zero because we are connecting to a 
> Windows machine.
> 
> This should work.  True?
> 
> I get Attempting to connect to host for several seconds and then
> Error unable to connect to host:Connection timed out (10060)
> 
> Your assistance to greatly appreciated.
> 
> Kevin Duffy
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