Not making connection

[Angelo Sarto]

Is this local or over the internet?  Alan's suggestion is a good one
if you have another local machine, on the network try that.

Additionally since it is windows XP you need to disable XP's built in
remote help and you need to disable fast user switching.  Neither of
these will work with the current VNC4.


--Angelo

On Sat, 15 Jan 2005 00:26:32 -0800 (PST), Alan Watchorn
<alan "at" eshelmanappraisals.com> wrote:
> Thanks for the note on the firewall.
> 
> You could go back to version 3 of VNC but I would not recommend it -
> version 4 probably corrects some known problems.
> 
> Do you have a local LAN with more than one computers on it?  If so maybe
> you can connect locally and verify that VNC runs locally.
> 
> Alan Watchorn
> Eshelman Appraisals, Inc.
> alan "at" eshelmanappraisals.com
> Phone (760) 692-4302
> Fax (760) 692-4303
> 
> Vicki Murphy said:
> > Thanks for your response.
> > I have disabled the Windows firewall on their
> > computer, and also allowed access through the
> > zonealarm firewall we both use. So, I guess firewall
> > is not the problem.
> >
> > I am wondering if we should go back to using the
> > version 3 instead of 4.  I did try making that setting
> > change telling it to use the 3.3 settings.  Did not
> > help tho.
> >
> > --- Alan Watchorn <alan "at" eshelmanappraisals.com> wrote:
> >
> >> Looks like you changed multiple things at the same
> >> time (OS on your parents
> >> machine and you went to VNC 4.0) so pinpointing
> >> where the problem is may be
> >> difficult.  I use VNC 4.0 on XP SP1, 98, 2000 and ME
> >> machines without any
> >> problems so my guess is that you can rule out VNC as
> >> the culprit for not
> >> running now.  You say your parents machine just went
> >> to XP so my guess is
> >> they have SP2 which has the Windows firewall enabled
> >> by default.
> >>
> >> You say 'firewall is cleared'.  What exactly does
> >> that mean?  If you have
> >> not done so already you might want to TEMPORARILY
> >> turn off the Windows
> >> firewall and see if that makes a difference.  If it
> >> starts to work then, you
> >> at least have a starting point.  Then you can
> >> re-enable the Windows Firewall
> >> and try opening port 5900.
> >>
> >> Alan.
> >>
> >> Alan Watchorn
> >> alan "at" eshelmanappraisals.com
> >> (760) 692-4300
> >> -----Original Message-----
> >> From: vnc-list-admin "at" realvnc.com
> >> [mailto:vnc-list-admin "at" realvnc.com]On
> >> Behalf Of Vicki Murphy
> >> Sent: Sunday, January 09, 2005 2:30 PM
> >> To: vnc-list "at" realvnc.com
> >> Subject: Not making connection
> >>
> >>
> >> I used to connect my XP machine to my parents' win98
> >> with no problem.  We now have ver. 4 on both
> >> machines,
> >> but they have a new XP machine.  Now I cannot
> >> connect
> >> from either direction.  Password has not changed,
> >> firewall is cleared, IP addresses are correct.
> >> I really need to good ideas on what to check next.
> >> Thanks.
> >>
> >>
> >>
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