Help With Remote Connection

[Angelo Sarto]

Does he have a router?  you need to port forward if he does.
Does he have a firewall program installed?  You need to make an
exception for vnc?
Does he have anti-virus software?  some antivirus software also comes
with a firewall-like feature sometimes called internet worm protection
or port protection.

Another possibly easier option,  
On your computer start a "listening" viewer
Have your brother right click on the vnc icon and "add new client" 
and then type YOUR internet IP.  (you need to portforward 5500 or make
appropriate settings on your firewall)

If you have XP service pack 2 dont forget that has a firewall too.

--Angelo


On Fri, 4 Feb 2005 18:49:18 -0800 (PST), GERARD BECK <gbeck01 "at" snet.net> wrote:
> Hi All,
> 
> Can anyone tell me how to connect to a PC over the Internet?  I am trying to help my brother fix some things on his PC remotely (he is running Windows ME).  He can gave me his modem's IP address and I can ping that OK.  However, that is the IP of his DSL modem yet his PC is actually assigned a 192.168.#.# IP (must have been assigned using DHCP).
> 
> So, when I try to connect using the viewer or via a web browser, I cannot connect.  Is there some special format required in this situation? I used his modem's IP in hope that his PC would see the incoming connection.  I'm pretty sure that everything is configured correctly otherwise.
> 
> Below does not work (where #.#.#.# is the modem's IP):
> viewer:  #.#.#.#:0
> browser: HTTP://#.#.#.#:5900 or http://#.#.#.#:5800
> 
> Thanks for any assistance!
> 
> Gerard
> gbeck01 "at" snet.net
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-- 
--Angelo
Note:My response times may be a bit slower as 
I am back in school