crashing vnc server (copyPlane)

[James Weatherall]

Felix,

Please submit VNC Enterprise Edition support requests at
http://www.realvnc.com/cgi-bin/support.cgi.

Cheers,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: vnc-list-admin "at" realvnc.com 
> [mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Felix Steffenhagen
> Sent: 12 December 2005 13:43
> To: vnc-list "at" realvnc.com
> Subject: crashing vnc server (copyPlane)
> 
> Hello,
> 
> I have a crashing VNC Server (RealVNC Enterprise Server 
> 4.1.8) on a Solaris
> machine. The Server (we have a lot of them running on several 
> machines) all
> work fine.  But now a user has a problem with when he starts
> a fpga-editor (for chip development). The VNC server crashes 
> after starting
> this program. With the old version ( 3.3.x ) there's no problem.
> 
> Here is an abstract of the Server's log file:
> ...
> Fri Dec  9 11:53:07 2005
>  Connections: closed: 172.17.218.174::1157 (Disconnection by client)
>  SMsgWriter:  framebuffer updates 949
>  SMsgWriter:    copyRect rects 214, bytes 3424
>  SMsgWriter:    hextile rects 5396, bytes 4352580
>  SMsgWriter:    ZRLE rects 2, bytes 72288
>  SMsgWriter:    raw bytes equivalent 54631226, compression ratio 12.35
> 
> Fatal server error:
> No copyPlane proc registered for depth 16
> 
> X connection to hatysa:8.0 broken (explicit kill or server 
> shutdown).^M
> xterm:  fatal IO error 32 (Broken pipe) or KillClient on X 
> server "hatysa:
> 8.0"^M
> xterm:  fatal IO error 32 (Broken pipe) or KillClient on X 
> server "hatysa:
> 8.0"^M
> xterm:  fatal IO error 32 (Broken pipe) or KillClient on X 
> server "hatysa:
> 8.0"^M
> xterm:  fatal IO error 32 (Broken pipe) or KillClient on X 
> server "hatysa:
> 8.0"^M
> xterm:  fatal IO error 32 (Broken pipe) or KillClient on X 
> server "hatysa:
> 8.0"^M
> xterm:  fatal IO error 32 (Broken pipe) or KillClient on X 
> server "hatysa:
> 8.0"^M
> xterm:  fatal IO error 32 (Broken pipe) or KillClient on X 
> server "hatysa:
> 8.0"^M
> xterm:  fatal IO error 32 (Broken pipe) or KillClient on X 
> server "hatysa:
> 8.0"^M
> xterm:  fatal IO error 131 (Connection reset by peer) or 
> KillClient on X
> server "hatysa:8.0"^M
> 
> Any ideas what's happening there?
> 
> best regards,
> Felix Steffenhagen
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