Cable modem connection

[Scott C. Best]

Dermie:

 	Heya. I think this falls under the "other suggestions"
you asked for. :) Another easy way to support your parent's PC
is thru the use of a "single-click" VNC solution like echoWinVNC:

http://www.echogent.com/download.htm

 	The idea is that your parent's fire-up the server
whenever they need help, and it makes a connection to a free
echoServer. You then use EchoVNC to initiate a VNC Viewer to
their PC, and you're in. No IP address, no port-forwarding,
it's point-and-click. Both echoWinVNC and EchoVNC are Windows
only right now.

cheers,
Scott

> I am the unofficial IT person for my parent's
> computer.  We live a half hour apart, so I use VNC to
> do minor work to their computer from my house.
> Currently they have dialup and connection is fairly
> easy since I have taught them to provide me with their
> current IP address using ipconfig.
>
> They are preparing to upgrade to a cable connection
> and have a Linksys router for their firewall.  I've
> been reading here that I can open ports 5800 & 5900
> and I will still be able to connect to their computer
> from here.  Is that all I need to do to the router or
> is there more?
>
> What is an easy way to get them to provide me with
> their IP address and not their LAN address?  I tried
> ipconfig on mine and it doesn't tell me my true
> internet ip.  If they run their VNC server (I have it
> run on startup) ... can they hold their mouse over the
> logo to get it, or will it show LAN?
>
> Any other suggestions would be appreciated!!
>
> Dermie