Blank Screen Problem

[James Weatherall]

Pat,

I'm afraid I can't really understand the description of the problem that you
provide here.  You refer to resetting the system, but then describe shutting
down a User-Mode VNC Server and restarting it, as far as I can tell.  Which
do you actually mean?  Are you really running VNC Server in User-Mode, or in
Service-Mode?  I also don't understand "After that time period however, all
you get is a blank screen, if you shut down the local PC and try to
establish another session, until you reset the remote server end again. " at
all - if you've shut down the PC then it is off and will not respond to
connection attempts at all.

Can you explain further?

Regards,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: Boland Pat-A19945 [mailto:A19945 "at" motorola.com] 
> Sent: 18 August 2005 18:31
> To: Boland Pat-A19945; James Weatherall; vnc-list "at" realvnc.com
> Subject: RE: Blank Screen Problem
> 
> James:
> 	I tried loading different releases of VNC on both the remote
> server side and the local PC, I have shut off fast user switching
> nothing helps this blank screen problem.  When the system is reset at
> the remote server side (shut down VNC server application and bring up
> again) the full screen appears and remains up for as long as the local
> server has an established session.  If the local session is shutdown
> within 5 maybe 10 minutes of the reset, you will not see that blank
> screen.  After that time period however, all you get is a 
> blank screen,
> if you shut down the local PC and try to establish another session,
> until you reset the remote server end again. 
> 
> 	Help; Thanks - Pat
> 
> -----Original Message-----
> From: Boland Pat-A19945 
> Sent: Tuesday, August 09, 2005 1:09 PM
> To: 'James Weatherall'; vnc-list "at" realvnc.com
> Subject: RE: True color and extremely slow speed
> 
>  James:
> 	I get the frame (boarder) where the remote server is suppose to
> appear, but instead of the remote PC blue screen and icons - or any
> application that would be running, I get "black" which I call blank
> inside the viewer window. I hope that answers your question.
> 	Regards - Pat  
> 
> -----Original Message-----
> From: James Weatherall [mailto:jnw "at" realvnc.com]
> Sent: Tuesday, August 09, 2005 12:12 PM
> To: Boland Pat-A19945; vnc-list "at" realvnc.com
> Subject: RE: True color and extremely slow speed
> 
> Pat,
> 
> Can you explain what you mean by "blank screen"?
> 
> Regards,
> 
> Wez @ RealVNC Ltd.
> 
> 
> > -----Original Message-----
> > From: Boland Pat-A19945 [mailto:A19945 "at" motorola.com]
> > Sent: 09 August 2005 17:27
> > To: James Weatherall; vnc-list "at" realvnc.com
> > Subject: RE: True color and extremely slow speed
> > 
> > James:
> > 	Yes, I wondered if that went anywhere. Attached is the email I 
> > originally sent. I don't know if Fast user switching is on.  I 
> > originally thought it was a VNC option, which I did not see.
> > I'll look
> > at it on the server.
> > 
> > 	Thanks for responding to me.  -Pat
> > 
> >  
> > 
> > -----Original Message-----
> > From: James Weatherall [mailto:jnw "at" realvnc.com]
> > Sent: Tuesday, August 09, 2005 11:14 AM
> > To: Boland Pat-A19945; vnc-list "at" realvnc.com
> > Subject: RE: True color and extremely slow speed
> > 
> > Pat,
> > 
> > I'm afraid I can't find any record of you having asked this 
> question 
> > before, in our archives.
> > 
> > Can you explain what you mean by "blank screen"?
> > 
> > Are you using Fast User Switching and/or Remote Desktop on the XP 
> > machine that is running server?
> > 
> > Regards,
> > 
> > Wez @ RealVNC Ltd.
> > 
> > 
> > > -----Original Message-----
> > > From: Boland Pat-A19945 [mailto:A19945 "at" motorola.com]
> > > Sent: 09 August 2005 17:04
> > > To: James Weatherall; John Mao; vnc-list "at" realvnc.com
> > > Subject: RE: True color and extremely slow speed
> > > 
> > > James:
> > > 	I've asked this question before, but still have this lingering 
> > > problem. I am running VNC on and XP server.  When I bring up the 
> > > viewer on either an XP desktop or Win2000 desktop I get a blank 
> > > screen.
> > > The connection goes through, but I just get a blank screen.  
> > > When I shut
> > > down the VNC server side and bring it up again, it works 
> fine, but 
> > > once I close the session, I can be assured of a blank 
> screen on the 
> > > next desktop connection.  I would leave it on all the time
> > but other
> > > desktops have to use it as well.  Since the server is 2000
> > miles away
> > > shutting down and restarting the server side is not a good work 
> > > around.
> > > 
> > > 	Any suggestions?
> > > 
> > > 	Thanks - Pat Boland