authentication error
James Weatherall
jnw "at" realvnc.com
Wed Aug 17 12:31:01 2005
Bill,
Have you restarted the service since removing TightVNC? TightVNC is based
upon our old VNC 3 system, and will by default accept connections on the
standard VNC port.
Regards,
Wez @ RealVNC Ltd.
> -----Original Message-----
> From: vnc-list-admin "at" realvnc.com
> [mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Bill Gunter
> Sent: 16 August 2005 19:37
> To: James Weatherall
> Cc: vnc-list "at" realvnc.com
> Subject: RE: authentication error
>
> Tried that and it didn't seem to help. TightVNC was also on this
> machine, I uninstalled it, too.
>
> On Tue, 2005-08-16 at 12:06 -0500, James Weatherall wrote:
> > Bill,
> >
> > If VNC server isn't logging things to the Event Log then something
> > somewhere
> > is pretty screwed up. As a simple test, can you try
> removing VNC from
> > the
> > machien and then reinstalling it? This will cause the
> service to be
> > unregistered and reregistered, which will cause certain logging &
> > permissions to be reset to the correct values.
> >
> > Regards,
> >
> > Wez @ RealVNC Ltd.
> >
> >
> > > -----Original Message-----
> > > From: Bill Gunter [mailto:bgunter "at" arcsystems.com]
> > > Sent: 16 August 2005 18:00
> > > To: James Weatherall
> > > Cc: vnc-list "at" realvnc.com
> > > Subject: RE: authentication error
> > >
> > > Other things are being logged, so that's doubtful. I also
> > > tried shutting
> > > down the vnc service to make sure I'm not hitting some other
> > machine
> > > from my client, and I got a connection refused, so I'm definitely
> > > hitting this server.
> > >
> > > On Tue, 2005-08-16 at 11:58 -0500, James Weatherall wrote:
> > > > Bill,
> > > >
> > > > Are you sure that the Application Event Log isn't full?
> > > >
> > > > Cheers,
> > > >
> > > > Wez @ RealVNC Ltd.
> > > >
> > > >
> > > > > -----Original Message-----
> > > > > From: Bill Gunter [mailto:bgunter "at" arcsystems.com]
> > > > > Sent: 16 August 2005 17:55
> > > > > To: James Weatherall
> > > > > Cc: vnc-list "at" realvnc.com
> > > > > Subject: RE: authentication error
> > > > >
> > > > > Positive. I'm RDP'd into the server and looking at the
> > Application
> > > > log
> > > > > right now. The last success log was at 10:08 today and
> > > > > nothing has been
> > > > > logged from WinVNC since, even though I've been trying
> > > > > constantly to vnc
> > > > > into the machine.
> > > > >
> > > > > On Tue, 2005-08-16 at 11:52 -0500, James Weatherall wrote:
> > > > > > Bill,
> > > > > >
> > > > > > Are you sure that you're looking at the Application Event
> > > > > Log of the
> > > > > > computer on which VNC server is running, and not
> the log on
> > > > > a domain
> > > > > > controller?
> > > > > >
> > > > > > The Application Event Log will contain a number of
> > Information
> > > > > > messages from
> > > > > > WinVNC4, starting "Connections: accepted" or "Connections:
> > > > closed",
> > > > > > for each
> > > > > > connection that is made to the server.
> > > > > >
> > > > > > Success Audits will be logged either to a domain controller,
> > or
> > > > to
> > > > > > the
> > > > > > computer on which VNC Server is running, depending on your
> > > > network
> > > > > > setup.
> > > > > >
> > > > > > Regards,
> > > > > >
> > > > > > Wez @ RealVNC Ltd.
> > > > > >
> > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: Bill Gunter [mailto:bgunter "at" arcsystems.com]
> > > > > > > Sent: 16 August 2005 17:46
> > > > > > > To: James Weatherall
> > > > > > > Cc: vnc-list "at" realvnc.com
> > > > > > > Subject: RE: authentication error
> > > > > > >
> > > > > > > James,
> > > > > > >
> > > > > > > Nothing is logged to the application log when I
> get this
> > > > > > > error. The only
> > > > > > > entries with a source of WinVNC are the Success
> Audits when
> > > > the
> > > > > > > connection actually works. When it doesn't work and
> > > produces
> > > > > > > the error,
> > > > > > > nothing gets logged.
> > > > > > >
> > > > > > > On Tue, 2005-08-16 at 11:36 -0500, James Weatherall
> > wrote:
> > > > > > > > Bill,
> > > > > > > >
> > > > > > > > In this instance there will be messages logged to the
> > > > > Application
> > > > > > > > Event Log
> > > > > > > > of the server on which VNC Server Enterprise
> Edition for
> > > > Windows
> > > > > > is
> > > > > > > > running.
> > > > > > > > The error message will originate from WinVNC4 and will
> > > > indicate
> > > > > > the
> > > > > > > > reason
> > > > > > > > for the authentication failure.
> > > > > > > >
> > > > > > > > Regards,
> > > > > > > >
> > > > > > > > Wez @ RealVNC Ltd.
> > > > > > > >
> > > > > > > >
> > > > > > > > > -----Original Message-----
> > > > > > > > > From: vnc-list-admin "at" realvnc.com
> > > > > > > > > [mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Bill
> > > > Gunter
> > > > > > > > > Sent: 16 August 2005 16:50
> > > > > > > > > To: vnc-list "at" realvnc.com
> > > > > > > > > Subject: authentication error
> > > > > > > > >
> > > > > > > > > I've been testing out realvnc enterprise
> edition and am
> > > > having
> > > > > > an
> > > > > > > > > intermittent problem. I'm trying to connect with the
> > > > linux
> > > > > > > > > E4_1_7 client
> > > > > > > > > to a Win2k server running the same version of the
> > server
> > > > with
> > > > > > > > Windows
> > > > > > > > > authentication. I get this error:
> > > > > > > > >
> > > > > > > > > SelectSocke: An authentication error
> occurred. See
> > > > > the server
> > > > > > > > error
> > > > > > > > > log for
> > > > > > > > > details.
> > > > > > > > >
> > > > > > > > > I can find nothing in the server error log (I
> assume
> > > > > this is
> > > > > > > > > the windows
> > > > > > > > > event log). It's accepting my password because when
> > I
> > > > > > > deliberately
> > > > > > > > > mistype it I get this error:
> > > > > > > > >
> > > > > > > > > SelectSocke: Either the username was not recognised,
> > or
> > > > the
> > > > > > > > password
> > > > > > > > > was
> > > > > > > > > incorrect
> > > > > > > > >
> > > > > > > > > Any help would be appreciated. I want to purchase
> > > > > > > licenses for the
> > > > > > > > > enterprise version but cannot if we can't
> solve this
> > > > > problem.
> > > > > > > > >
> > > > > > > > > Thanks.
> > > > > > > > >
> > > > > > > > > --
> > > > > > > > > Bill Gunter
> > > > > > > > > Assistant Director of Information Systems
> > > > > > > > >
> > > > > > > > > ARC Systems
> > > > > > > > > P: 512.358.5377
> > > > > > > > > F: 512.892.5552
> > > > > > > > > <www.arcsystems.com>
> > > > > > > > > _______________________________________________
> > > > > > > > > VNC-List mailing list
> > > > > > > > > VNC-List "at" realvnc.com
> > > > > > > > > To remove yourself from the list visit:
> > > > > > > > > http://www.realvnc.com/mailman/listinfo/vnc-list
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