New user..Can't Connect

Wall, John JWall "at" agric.wa.gov.au
Tue Nov 23 23:30:00 2004


Hi Bill,

I am no expert however the next phase is to Port forward 5900 to a specific
IP address i.e. the IP address of the VNC Server. If you have more than 1 pc
on the network you could PING the one you want by name to find out its IP
address. If you have static IP address then easy however you need to talk to
SMC again re Port forwarding this was would be PORT FORWARD 5900 to
xxx.xxx.xxx.xxx assuming you have private network 192.168.xxx xxx 

I feel you are nearly there but my lack of expertise re routers doesn't
help.

John

> ----------
> From: 	Bill @ PondExpo.com[SMTP:bill "at" pondexpo.com]
> Sent: 	Wednesday, 24 November 2004 1:49 AM
> To: 	Wall, John; 'Ron McKenzie'
> Subject: 	Re: New user..Can't Connect
> 
> Hi John & Ron.  Some progress but I'm not quite there yet...Talked to SMC,
> 
> the manufacturer of the router.  They showed me how to open port 5900
> which 
> we did.  But this did not result in remote access!!...So then I removed
> the 
> router and connected from the cable modem directly to the pc.  This
> allowed 
> remote access just fine.  Obviously something within the router is keeping
> 
> things from working.  Any Ideas?  I will also talk with SMC support again.
> 
> They mentioned that once ports are opened, the problem can't be the router
> 
> as it is merely a "switch".  Give me your feed back if you have 
> time...Thanks...Bill
> ----- Original Message ----- 
> From: "Wall, John" <JWall "at" agric.wa.gov.au>
> To: "Wall, John" <JWall "at" agric.wa.gov.au>; "'Ron McKenzie'" 
> <ron.mckenzie "at" gmail.com>; "'Bill @ PondExpo.com'" <bill "at" pondexpo.com>
> Sent: Monday, November 22, 2004 6:17 PM
> Subject: RE: New user..Can't Connect
> 
> 
> > Hi Bill,
> >
> > From reading past emails, as I do not have a router on my setups you may
> > need to read your router manual regarding port forwarding.
> >
> > VNC has 3 main areas of Port use
> >
> > 5900 VNC Server/Viewer normal usage
> > 5800 VNC Java i.e. via a browser NOTE: you still need 5900 open as the
> > applet is returned on port 5900
> > 5500 VNC in listening mode. Most likely you will not need that.
> >
> > From what I can ascertain from reading emails is on your router allow
> the
> > above ports access from the outside world. Read your manual.
> >
> > then program Port Forwarding 5900 to local IP of pc
> aaa.bbb.ccc.dddd:5900
> > usually 192.168.xxx.xxx for private networks.
> >
> > More than 1 pc on internal network you could use say 5901 for the second
> 
> > pc
> > and 5902 for 3rd pc etc....  I think in the local pc you need to change 
> > the
> > vncserver to relate to the display number 0 for 5900, 1 for 5901, 2 for 
> > 5902
> > etc...
> >
> > What IP to use from outside world, I am guessing your IP of your router
> as
> > seen from the outside world so you would aaa.bbb.ccc.ddd:5900 and when
> it
> > hits your router the port forwarding was translate to
> 192.168.xxx.xxx:5900
> > and connect you to your pc nominated.
> >
> > This is my first attempt at assisting fellow VNCers but I am confident
> the
> > above is reasonably correct however the syntax language maybe
> misleading.
> > Hopefully you get an idea of what I am trying to say.
> >
> > John
> >
> >> ----------
> >> From: Bill @ PondExpo.com[SMTP:bill "at" pondexpo.com]
> >> Sent: Monday, 22 November 2004 11:05 PM
> >> To: Wall, John; 'Ron McKenzie'
> >> Subject: Re: New user..Can't Connect
> >>
> >> Hi John and Ron...
> >>
> >> I think we are getting close to the solution.  When I am able to remote
> >> control, it works with two PC's on the same router.  When I attempt
> from
> >> the
> >> laptop..(outside the network) to either network PC, then I don't even
> get
> >> the password box.  There is no firewall on the laptop..but I bet the
> >> router
> >> is stopping the connection.  Also noticed that when I try to get the IP
> >> address for the network PC's by using a web site IP identifier,  The IP
> >> addresses are the same.  What do you think?  How can I try to fix?
> Many
> >> thanks...Bill
> >> ----- Original Message ----- 
> >> From: "Wall, John" <JWall "at" agric.wa.gov.au>
> >> To: "'Ron McKenzie'" <ron.mckenzie "at" gmail.com>; "Bill @ PondExpo.com"
> >> <bill "at" pondexpo.com>
> >> Cc: <vnc-list "at" realvnc.com>
> >> Sent: Sunday, November 21, 2004 9:37 PM
> >> Subject: RE: New user..Can't Connect
> >>
> >>
> >> > Bill
> >> >
> >> > I thought more to the point do you need port forwarding as you are
> >> coming
> >> > to
> >> > your vnc server from the outside world ??
> >> >
> >> > John
> >> >
> >> > -----Original Message-----
> >> > From: Ron McKenzie [mailto:ron.mckenzie "at" gmail.com]
> >> > Sent: Monday, 22 November 2004 09:05
> >> > To: Bill @ PondExpo.com
> >> > Cc: vnc-list "at" realvnc.com
> >> > Subject: Re: New user..Can't Connect
> >> >
> >> > Bill,
> >> >
> >> > Do you have a firewall on your laptop?  I know I had a problem
> (solved
> >> > a day or two ago) where I forgot to enable VNC4 on my laptop's
> >> > ZoneAlarm so I wasn't getting out of the laptop.  Once I enabled
> >> > VNCviewer 4 in ZA, I was golden.
> >> >
> >> > Ron
> >> >
> >> >
> >> > On Sun, 21 Nov 2004 13:51:58 -0500, Bill @ PondExpo.com
> >> > <bill "at" pondexpo.com> wrote:
> >> >> Tried to connect from Viewer Desktop Windows XP home to VNC Desktop
> >> > Windows XP
> >> >> home (cable modem for both) without a problem, but when I try from
> >> >> Laptop,
> >> >> Viewer Windows 98 SE,  to Desktop VNC Windows XP home, can't get to
> >> > password
> >> >> screen.
> >> >> Can someone give me a place to check...Many Thanks.  Bill
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