Cancel service not working. . .

[Arthur Schneider]

        I'm running XP professional and I am unable to "activate" the grey
"cancel service" in the system tray.  What do I need to do to fix this?

      Thanks
      Arthur

[demime 0.99d.1 removed an attachment of type image/gif which had a name of elelogo.gif]

[demime 0.99d.1 removed an attachment of type image/gif which had a name of longline.gif]

[demime 0.99d.1 removed an attachment of type image/gif which had a name of bottom.gif]

[demime 0.99d.1 removed an attachment of type image/gif which had a name of line.gif]