Service Fails on CTRL ALT DEL - help
R.Biggs "at" AnswerCallDirect.com
Fri Mar 26 14:43:01 2004
Righty - I'm a bit new to this!
We're running VNC 3.3.7 on a Windows 2000 Server platform. Connecting from a remote pc to the 2K server itself doesn't present a problem, but as we follow strict security policies, when we disconnect from the server we need to lock it, obviously using CTRL ALT + DEL. As soon as we send the CTRL ALT + DEL command, the service stops and VNC falls over. As there is an error displayed on the server, we need to close it before we can restart VNC, which kind of makes VNC redundant if we have to go to the server anyway!
I have no idea why, when we try CTRL ALT + DEL, VNC fails totally. It is the latest version of VNC, running on 2K server service pack 3 machine.
I think time has a part to play in the failure - I can log on do my work then lock the server fine if it's just for a few minutes, but if the work needs some time, the service fails.
80% of the time VNC works fine, but for the 20% of the time it doesn't, no support staff are on site, so someone has to travel in - normally at a ridiculous time of day!!!
Any ideas why this might be happening?