Failed to Connect to Server

Scott C. Best sbest "at" best.com
Thu Mar 18 21:18:59 2004


Theodore:

	Heya. Since you cannot telnet into the server while it's
running, there's either 1 of 3 things wrong. First, it's possible
that the server's not really running. On WinnT, I use the fport
utility to see what's actually active and listening to a port.
Also, please be sure you're using the very latest version of VNC
when you test.
	Second, it's possible that a "software firewall" has been
put in place on your WinNT machine, either as part of the WinRoute
package, part of WinNT itself, or as a standalone application
(like Norton Internet Security or ZoneAlarm). To find those, you'll
have to closely examine the processes running on your PC. I use
WinTasks Pro for that.
	Lastly, it's possible that WinVNC is running, but is
listening to a non-standard port. The fport utility can help trace
that down as well.

	Hope this helps!

-Scott

> I am running VNC on Windows NT that is also running Kerio WinRoute Pro.
> I had to restart the PC yesterday and since it was restarted, I cannot
> access the PC with VNC.  I saw a posting that recommended trying to
> telnet the PC (telnet ip 5900) and see if it would connect using the
> public IP and the private IP but it would not.  All of the ports are
> open in the network configuration for both TCP/IP protocols.  Using
> www.gotomyvnc.com <http://www.gotomyvnc.com/>  shows no response from
> any display adapters.  I have stopped and restarted the VNC service and
> removed it and reinstalled it (both realvnc and tightvnc) all to no
> avail.  The WinRoute software is working fine - I can access the network
> to get to the terminal services server and use pcAnywhere to get to a
> host PC on the network.  There is nothing to configure for VNC to work
> in the router since it has a direct connection to the WAN.  Besides, I
> cannot connect on the internal address.
>
> Any ideas as to what could be broken?