Proposal HelpDeskVNC

[Crawford County Michigan]

I like the idea...

http://www.webex.com/solutions/online-support-solutions.html

The above link has some of the capability your were asking about

Jim
The North Woods

----- Original Message ----- 
From: "test pest" <wdhyperion1 "at" hotmail.com>
To: <vnc-list "at" realvnc.com>
Sent: Saturday, June 19, 2004 1:43 PM
Subject: Proposal HelpDeskVNC


> I have been reading through the mailing lists looking for other folks
using
> VNC in a helpdesk situation.  For example, where the customer forms a
> reverse connection to a listening client for tech support or remote
> assistance, and it seems that quite a few other forum members are
inquiring
> about something similar.
>
> It made me think that there might be some interest in creating a slightly
> tweaked version of winvnc4 server called something like HelpDeskVNC.  I
feel
> the following features would be necessary:
>
> 1 - Single .exe that includes the needed dll files.  This would allow
> posting of a link to the exe on a website and the customer could save the
> file to their desktop or choose to run after clicking on the link in
> Internet Explorer.  No installer.
>
> 2 - When the program is run it tries to make a connection to 1) a
specified
> listing client encoded in the exe or 2) if more than one client is encoded
> in the exe it presents a list of clients to connect to is displayed or 3)
if
> no servers are encoded in the exe it presents a connect to dialog where
the
> customer specifies the server name or ip.
>
> 3 - No configuration or registry entries are needed.  Remote incoming
> connections should not be allowed.
>
> 4 - After the connection closes, HelpDeskVNC quits.
>
> It seems like it would not require much in the way of modification to the
> winvnc4 source, and should be kept as simple as possible to facilitate
> patching future versions of winvnc4.
>
> Would anyone else looking for these features be interested in pledging $50
> to encourage the development of a HelpDeskVNC variant?  Anyone makeing a
> pledge would be responsible to paypal the developer on completion of
> project.
>
> Would any developer be interested in modifying the source if we could put
> together something like $500 to create this variant.  The resulting
program
> and source would have to be freely available to others/GPL.
>
> Please post to list or email me if there is any interest.
>
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