FW: V 3.3.7 on Windows (2k/xp pro) crashes and won't restart
brian "at" txshirts.com
Sat Jan 3 18:42:00 2004
Texas Shirt Company
713-802-0369 / 713-861-6261 (fax)
> -----Original Message-----
> From: Brian Greul
> Sent: Saturday, January 03, 2004 12:34 PM
> To: 'vnc-ilst "at" realvnc.com'
> Subject: V 3.3.7 on Windows (2k/xp pro) crashes and won't restart
> I'm wondering if anyone else has seen this happen?
> Problem: VNC crash and does not close preventing a restart.
> 1. VNC runs
> 2. Clients can connect/disconnect
> 3. At some point a problem occurs. The message text is always the
> same. VNC crashes, a dialog box (stop) is displayed with a message
> about a c++ library.
> - At this point the dialog box will not close until local activity
> - You cannot remotely stop/start the VNC service because of this.
> I'm not so concerned about VNC crashing. Everything in Windows
> eventually crashes. However, it is frustrating that when installed in
> "server" mode and running as a "service" it continues to require
> desktop interaction. Most likely it is posting into a fatal error
> message and code is missing that would skip over this if either a) not
> in debug, or b) installed as a service, or C) option to display fatal
> error message is turned off (currently option is not available).
> This behavior is pervasive across Window 2000 pro, Server, Advanced
> Server, and Windows XP Pro. Some events that seem to lead up to
> this are:
> - Loss of connection (i.e. network connection issue) causing session
> to be closed
> - Copy of large amount of data to/from clipboard.
> - Large quantity of successive screen updates.
> My ideal solution is to surpess the dialog box when VNC crashes.
> Any ideas?
> Brian Greul
> Texas Shirt Company
> 713-802-0369 / 713-861-6261 (fax)