AW: listening client only gets gray screen- but mouse moves

[Johannes Kutsam]

wez,
About Fast User Switching / Remote Desktop:
  Would it help to restart the server machine and make sure no remote
desktop / Fast User Switching happened since restarting? Or does the feature
have to be turned off?

regards,
johannes

> -----Urspr|ngliche Nachricht-----
> Von: James Weatherall [mailto:jnw "at" realvnc.com] 
> Gesendet: Freitag, 17. Dezember 2004 19:09
> An: 'Johannes Kutsam'; vnc-list "at" realvnc.com
> Betreff: RE: listening client only gets gray screen- but mouse moves
> 
> Johannes,
> 
> Saying that the screen was grey rather than black isn't 
> "wrong" - it's just that if the screen *was* grey, but you 
> were using VNC Viewer 4, then this suggests that *something* 
> got from server to viewer, to make it look grey.
> :)
> 
> If the screen appeared black, in fact, then the most likely 
> cause is that you've previously used Fast User Switching or 
> Remote Desktop on the server machine - this is not compatible 
> with the current release.
> 
> Regards,
> 
> Wez @ RealVNC Ltd.
>  
> 
> > -----Original Message-----
> > From: Johannes Kutsam [mailto:johannes "at" kutsam.at]
> > Sent: 17 December 2004 17:58
> > To: 'James Weatherall'; vnc-list "at" realvnc.com
> > Subject: AW: listening client only gets gray screen- but mouse moves
> > 
> > james,
> > 
> > I am using Windows XP on both clients. I am using the most 
> current VNC 
> > 4. - Well the screen was rather black then gray, sorry for that 
> > mistake.
> > The connection seemed to work one way - the server received 
> the mouse 
> > move events from the client - but the client didn't receive 
> any screen 
> > data.
> > 
> > regards,
> > johannes kutsam
> > 
> > 
> > > -----Urspr|ngliche Nachricht-----
> > > Von: James Weatherall [mailto:jnw "at" realvnc.com]
> > > Gesendet: Freitag, 17. Dezember 2004 15:20
> > > An: 'Johannes Kutsam'; vnc-list "at" realvnc.com
> > > Betreff: RE: listening client only gets gray screen- but 
> mouse moves
> > > 
> > > Johannes,
> > > 
> > > Are you using a very old VNC Viewer / VNC Server?  VNC Viewer
> > > 4 wouldn't show a grey screen unless the server actually 
> had a grey 
> > > screen - the initial state for VNC Viewer 4 is all black.  Which 
> > > platforms are the two computers running?
> > > 
> > > Regards,
> > > 
> > > Wez @ RealVNC Ltd.
> > >  
> > > 
> > > > -----Original Message-----
> > > > From: vnc-list-admin "at" realvnc.com
> > > > [mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Johannes Kutsam
> > > > Sent: 17 December 2004 11:20
> > > > To: vnc-list "at" realvnc.com
> > > > Subject: listening client only gets gray screen- but mouse moves
> > > > 
> > > >  I have a ComputerB behind a Firewall that i cannot 
> change and a 
> > > > ComputerA behind another firewall both run WindowsXP.
> > > >  B is running a VNCServer. A is running the VNC 
> listening client.
> > > >  The Firewall at A's network is configured to forward 5500 to A.
> > > >  When B add's A with "add new client"  the following happens:
> > > >  
> > > >  a VNCVIEWER window pops up however it stays gray. If A
> > moves the
> > > > cursor however it really moves the cursor of B, even though
> > > A does not
> > > > see the mouse cursor rendered - just the small square.
> > > >  
> > > >  I wonder whether VNC is using any other ports to communicate.
> > > >  I have tried this scenario twice. Once with B and A and
> > > again  with a
> > > > computer similar to B in another network (C and A) - the
> > > result  was
> > > > the same.
> > > > 
> > > > Could it be related to the vnc hooks, or fast user switching?
> > > > 
> > > > 
> > > > (I am using VNC 4 - built on june 15. 2004 )
> > > > 
> > > >  Thanks for any help,
> > > >  
> > > >  johanns kutsam
> > > > _______________________________________________
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