4.0 Client Crashes every few hours

[James Weatherall]

Joe,

Please provide more detail regarding VNC Viewer "crashing".  Many users use
the term "crash" when they simply mean that the viewer has closed, which is
most often caused by network issues.

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: vnc-list-admin "at" realvnc.com 
> [mailto:vnc-list-admin "at" realvnc.com] On Behalf Of Joe Perrone
> Sent: 10 August 2004 13:18
> To: vnc-list "at" realvnc.com
> Subject: 4.0 Client Crashes every few hours
> 
> Hello,
> 
> I have a client (w2k) that controls a server (running XP)  
> They both have the latest service packs on them.  The VNC 
> Viewer app crashes regularly every 3-4 hours.  I tried it on 
> another client with the same results.  Is their a bug in the 
> VNC server or a service pack for the VNC server for XP?  
> Otherwise, perhaps the connection settings we are using are 
> the problem.  BTW, the old version 3.x version of VNC used in 
> this exact situation never crashed in this exact environment. 
> Any suggestions?
> 
> Any help would be greatly appreciated as we use VNC clients every day.
> 
> [Using VNC Viewer Version 4.0 6/15/04 build. With associated 
> 4.0 server.
> Color level = Low, ]
> 
> 
> 
> -Joe