remote printing

[Alan Watchorn]

No, Remote Desktop is not the same as Remote Assistance.  I have had the
same experience as you with Remote Assistance.  It worked for me in a test
environment but when I tried to use it to support one of my users I had
less than a perfect experience.  Remote Assistance is available in both XP
Pro and XP Home.

I use Remote Desktop almost every day on an XP Pro system and it works
well for me (I use VNC on non-XP systems and it works well too but does
not support Remote Printing).  It is available only in XP Pro.

Alan.


Alan Watchorn
Eshelman Appraisals, Inc.
alan "at" eshelmanappraisals.com
Phone (760) 692-4302
Fax (760) 692-4303

Kenton White said:
> In your message dated Sat, 31 Jul 2004 10:08:24 -0700 (PDT), Alan said...
>
>> Are you using Windows XP?  If so there is a built-in feature (you don't
>> even have to download anything!) called Remote Desktop (RDP) which does
>> the same as VNC but supports remote printing, I think.
>
> Is that the same as Remote Assistance? If so, good luck! I have never been
> able to get Remote Assistance to work - that's why I moved to VNC! I got
> VNC to work first time out of the box. Also, I *think* that Remote
> Assistance is available only with Windows XP Pro.
>
> Kenton