strange problems with the vnc server

[William Hooper]

Smits, Tim said:
> Hello,
>
> Recently we installed vnc version 3.3.7 on a NT4.0 server (with SP6a).
[snip]
> 5.	Checked it out and if we tried to start it manually it said "...
> acces denied", we're installed and were logged in as administrators, so we
> manually set the user +
> password in the service and that worked.

Change this back, it is unneeded.

> 6.	Vnc server service is now running in the services, but not in the
> systemtray.  And no way of connecting to the server with a viewer

That is what the servicehelper provides.

> 7.	Now if stop the service manually and run vnc server manually it
> appears in the systemtray and it's accessible, but if the server is logged
> of vnc server is gone and of
> no use again

Because it is not running as a service.

> 8.	We tried allmost everything [snip]
> If someone has an idea what we could do ... please let us know

Stop any VNC services, remove the VNC service (Programs -> RealVNC -> VNC
Server -> Unregister VNC server service), remove VNC entries from the
registry (see http://www.realvnc.com/winvnc.html#4 as a reference)  Make
sure you get the "Current User" settings, too. Reinstall the VNC service
(Programs -> RealVNC -> VNC Server -> Register VNC server service).  Start
the VNC service and you should be prompted for the password.

-- 
William Hooper