VNC & AOL Broadband

[Shawn Clabough]

I think you're running into a problem with AOL's proxy.  External IP 
addresses are shared between users (similar to NAT), so even using an IP 
finder service, it will not give you the distinct IP address for her 
box.  If you can somehow start the request on her side, then it might work.

Shawn Clabough


John Schneider wrote:
> John Schneider wrote:
> 
>> I have a friend who frequently needs my help with her PC.  We installed
>> VNC, but can't find the true address of the machine.  She uses AOL
>> broadband, and the modem is labeled "broadband blaster model 8012u".
>>
>> I'm very familiar with using VNC and getting the IP address on a PC with
>> a straight dial-up connection.  I also have worked with machines using
>> routers and know how to set up port forwarding to get to those
>> machines.  The problem here is getting at the broadband modem to see
>> what IP address it is using.
>>
>> ANY help would be greatly appreciated!
>> John Schneider
>>
> Thanks to everyone who responded!  Two of the best sites for determining 
> your modem/router's IP address are:
> http://www.whatismyip.com/
> http://www.all-nettools.com/pr.htm
> 
> However, there is still a problem, which I suspect has to do with port 
> forwarding.  For example, when accessing a PC with VNC through a Linksys 
> router, you need to open a port on the Forwarding page of the router 
> configuration to get to the machine on the other side of the router.  I 
> still can't get to the friend's PC, even though we now know the address 
> of the modem.  With Linksys, you can open a browser window and go to 
> 192.168.1.1, which takes you to the setup.  This address doesn't work 
> with the modem, and I don't know what else to try.  There MUST be a way 
> to access the modem's settings from the PC!
> 
> Any more ideas?
> 
> BTW, I'm still begging her to dump AOL and get a REAL ISP!
> 
> John
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