Easy Remote Assistance?

[Michael Potter]

Okay, I didn't know that VNC Viewer Listener existed. So, what would they 
do? Run the VNC Viewer, type in my IP (which would have any open ports on my 
firewall -- I know how to configure it from there), and my listener (which 
would be running) would connect them, allowing me to control their computer? 
I don't see why the Server doesn't come in during this process. Do firewalls 
normally allow outgoing connections over incoming connections? From what I 
can gather, what you're suggesting is that they run VNC Viewer to connect to 
MY computer to control it -- correct me if I misunderstood you and forgive 
my stupidity -- I understand most communication logistics and technology 
like this, but I'm new to VNC and port tunneling, etc. Thanks again.



.: Michael S. Potter :.
-youcanemaleme@hotmail.com-





>From: "Michael Potter" <youcanemaleme@hotmail.com>
>To: vnc-list@realvnc.com
>Subject: Easy Remote Assistance?
>Date: Fri, 25 Apr 2003 17:21:14 -0400
>
>Hey everyone,
>
>I need some way to easily access and control other computers over the 
>Internet with VERY little work required on the client computer. The people 
>whose computers I will be controlling are computer illiterate and will not 
>know how to open up ports if their computer is protected by a firewall. All 
>the systems involved will be Windows systems. I need to have the VNC Server 
>configured for each client so that the default port used is port 80. I know 
>that the registry can be configured to operate VNC through port 80. 
>Basically, I want to offer each client a downloadable package with brief 
>instructions. The package would include the VNC Server install file and a 
>registry file that will automatically change the appropriate registry keys 
>after installation to allow their server to run through port 80. My 
>question is how can I create those registry files that automatically make 
>changes to the registry so that they won't need to manually edit it? 
>Secondly, will distributing the "package" that I intend to create work over 
>firewalls? Finally, if these users are on a LAN with a residential 
>gateway/firewall, how can I detect their WAN's IP easily? Is there some 
>software or website that they could visit to tell them their actual IP is? 
>The steps that each person would (hopefully) be able to take are:
>
>1. Download RealVNC and install it as a system service.
>
>2. Run a registry batch file that disabled automatic port configuration and 
>sets the port to be used by VNC to port 80.
>
>3. Launch the VNC Server application and set a password.
>
>4. Relay their actual IP to me using some sort of software/website.
>
>5. I use VNC Viewer to connect to that IP over port 80
>
>I assume that I would have to append their IP with ": -5820" (-5820 + 5900 
>= 80) in order to connect to their server through port 80 (i.e. 
>123.456.789.000: -5820). Any help with this would be greatly appreciated. 
>The net affect of all of this is to create a simple package similar to 
>DesktopStreaming's technology -- in fact, all users of that service have to 
>do is download a small applet, and the technician can control your 
>computer...
>
>.: Michael S. Potter :.
>-youcanemaleme@hotmail.com-
>
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