cant reinstall vnc

[Jacob Hoover]

Dave,
  1)What do you mean when you state the uninstallation failed?
  2)What OS are you running?
  3)Are the "legacy" keys removed now?

  The server icon missing is due to the failure of the "service helper"
running.  I would be slightly concerned about the idea of the application
directory being removed.  Would it be possible that this machine could of
been "molested" by the Dvldr32 by Aspack virus.
http://www.realvnc.com/pipermail/vnc-list/2003-March/037830.html
Was the service stopped when you tried to uninstall?

  If you are sure the application has been totally uninstalled, I would
suggest downloading a fresh copy of your preferred flavor of VNC and
installing it.

Jacob Hoover


-----Original Message-----
From: vnc-list-admin@realvnc.com [mailto:vnc-list-admin@realvnc.com]On
Behalf Of Dave Fleming
Sent: Monday, April 07, 2003 3:46 PM
To: vnc-list@realvnc.com
Subject: cant reinstall vnc


The vnc server icon was missing from a users systray.  I noticed that
the vnc folder was gone. I attempted to uninstall vnc before reloading,
but the uninstall failed.  So I decided to try reloading anyway.  When I
reloaded vnc, and was presented with the screen to set the default
password, the program locked up at the moment I entered the first letter
of the password.

I decided the registry must be messed up from the failed uninstall.  So
I removed all the entries I could find by searching for vnc or orl.  I
found a bunch of entries in a section called "legacy" and I could not
delete them.  After reloading, the system still hangs the instant I
enter the first character of a password.  Up to that point, it seems to
behave normally.

At every re-start, the system would again present the screen to enter a
password, but it would hang at the first character entered.  I finally
uninstalled the reloaded version to get rid of that.  So now I am back
where I started, no vnc.

What do I do now?


Dave
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