Problem with VNC, Windows XP Home, and Startup
Fri Nov 22 09:34:00 2002
We use vnc and windows XP all the time, and have no such problems... So:
The good news is that it works!
The Bad news. I can't see the error from your description...
When you say it don't work, what exactly happens?
When you look at the helper programm (Started with the icon at the
bottom of the screen) what portno does it show...
I ask this since I've often found that the winvnc started with the
service usually has 0 and the one started by hand usually has 1...
Are you trying to access the correct port-no?
Since you cannot be at the local and remote places simulataneously, you
need some procedures to debug without the viewer...
This is usually done with "telnet localhost 59xx", xx stands for the
port number mentioned above (either 00 or 01).. this will do one of 2
things: 1) connection refused (winvnc is not ready on that port) or
2) write a couple of lines about enconding and other techy stuff...
(winvnc is running and ready!)
hope this helps...
On Fri, 2002-11-22 at 03:52, Matthew Mahoney wrote:
> Firstly, please allow me to compliment you on this spectacular service you
> are providing. This program is awesome, powerfull, and easy to use all in
> one. Not to mention free :) I am impressed and gratefull.
> My problem is this: This past week, I learned about RealVNC and installed it
> to my computers. I have two computers on Win98 connected to eachother and
> then to my Cable Broadband connection through a Linksys router. RealVNC has
> worked flawlessly and awesomely on this setup. So two days ago when my
> parent that live 2 miles away got thier Cable connection installed, I had an
> My parents are in thier 80's, and about 6 months ago they got thier first
> computer. As you can imagine, they are still in the process of mastering
> E-Mail and how to bring up and browse a web page. So, I installed RealVNC to
> thier computer, and was able to succesfully remote-control thier comp from
> my house. I was ecstatic, and tried it out with them immediatly. They loved
> it, and its the easiest way Ive found to teach them. However, upon
> restarting thier comp, an unforseen problem occured.
> When restarting Windows XP, thier Firewall and Anti-virus software work
> perfectly. However, the VNC server app icon wouldnt appear on the taskbar. I
> Ctrl+alt+deleted and saw that winvnc.exe was running. Since I am unfamiliar
> with XP, I thought perhaps this was just how XP worked. I went home, and I
> couldnt connect.
> Well, today I spent over 2 hours over there after work, and this is where I
> Ive uninstalled/reinstalled VNC multiple times without luck.
> I found a something called "Administrative Tools" in the control panel, and
> from there went to "Services" where I found the VNC server program. Services
> is apperantly Windows XP's list of files/apps to load at startup. I played
> around with login settings in there, only got worse, so put those back to
> where they were. Then, I tried disabling VNC Server, so it wouldnt load
> automatically. That works, and now its better than before because now,
> although it wont load automatically, before you couldnt even load it
> manually because an error popped up saying the app was already running.
> However, I would much prefer if I could get winvnc to auto-run at startup
> succesfully. Because the less my parents have to do on thier end the better.
> So I tried putting winvnc into the Startup folder. And that didnt work
> because apperantly winvnc needs its .dll files in the same folders.
> So I put those in the startup folders, that causes two errors to popup with
> start because apperantly windows tried to run them like apps. So, by making
> the files hidden, the application icon appears on the taskbar now, and
> double-clicking opens up the options just like it should. However, when the
> program is run from Startup, I still cant remote-control it. However, if I
> close winvnc, and then reopen manually from the exact same place, it works
> for some reason.
> All theories, thoughts, ideas, or help of any kind would be greatly
> appreciated. Please direct replies to: firstname.lastname@example.org, and thanks!
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