System crash using mouse

[Rob Beacock]

Hello everyone,

I am a new user to VNC and have recently installed it on several XP machines
including several remote machines using XP.

All has appeared to work well, until I began using it to connect to remote
locations whose only access to the web is via dial-up.  Typically, these
locations manage to achieve "blazing" connectivity speeds of 19.2Kb to 28Kb.
It has taken a while for me to determine what has been happening, but I have
now discovered that when I use the mouse, VNC viewer crashes my PC.  When
the PC recovers, I can immediately reconnect to the remote machine, but
moving the mouse will cause the system to crash once again, and the scenario
repeats itself.

I have tried this on several other XP machines of different manufacturers,
and the same thing happens.  I have discovered if I use the keyboard to
navigate through VNC, the problem does not occur.  I have also determined if
I connect to the remote machines using '98, there is no issue.  I am
currently using Viewer Ver. 3.3.3.2 and Server Ver. 3.3.3.7.

Has anyone experienced this problem, or have any suggestions?  Your help
would be greatly appreciated.

Rob Beacock
rob "at" associatedis.com