NT5 / Windows 2000 Server Problem -- session gets hung

[W. Curtiss Priest]

OK.

Let me do a brief review:

        1.  A person can see in the Services list that VNC is
                still running (when it is hung) at the remote machine

        2.  A person can see it in the Task list running
		(when it is hung) at the remote machine

	3.  The hang occurs upon closing the VNC client window --
		never during a session
              
		A probe of the VNC server via telnet X.X.X.X:5900,
		when the VNC server is hung, does not produce a reply
		RFB 003.003

		But a probe of the VNC server via telnet X.X.X.X:5900
		does produce the reply RFB 003.003 even when
		there is a VNC client connection to the same machine
		being probed this way

        4.  If we stop and restart, VNC, as a service at the remote
		server, manually, everything is fine again

        5.  The firewall lets VNC through, so it is hard to
                pin the problem on the wirewall (by Norton, which is 	
running on the same machineas the VNC server)

        6.  The inability to reconnect occurs after working
                with the machine for some time; if it is
                reconnecting, I can disconnect and reconnect again
                and again (exiting by closing the client window)
		as many times as I wish

        7.  I have found a more sure way to assure reconnection
		by running this script to disconnect:

			NET STOP winVNC
			NET START winVNC

		[this closes my client window and restarts VNC
		  after I am gone]

		As a Service I should not try:

			winVNC -kill
			winVNC -run

		as -kill and -run does NOT apply to a Service

	8.  It is believed that the hang relates to having at
		least one app. abnormally abort, but this
		may simply be happenstance

I am running the latest AT&T release V. 3.3.3 R9

One reader (Seth) replied he heard of such a problem but
thought it was fixed in the current release.

***

Question.

Is someone still updating VNC who has an interest in fixing
this?

Yes, I could use Microsoft's Remote terminal client, but, I hate
Microsoft with a vengeance as they leave little room for 3rd
party products (like VNC !) :)  And, I am familiar with VNC and
like it's ability to run, e.g., under NT4, etc.

-- 


           W. Curtiss Priest, Director, CITS
      Center for Information, Technology & Society
         466 Pleasant St., Melrose, MA  02176
         Voice: 781-662-4044  BMSLIB@MIT.EDU
      Fax: 781-662-6882 WWW: http://Cybertrails.org