Errors Installing WinVNC Service

Diane Lewis dlewis "at" sarhc.org
Wed, 27 Jun 2001 22:56:22 +0000


Thanks Steve.  We did install another NIC in the server but had a problem
with it so it's disabled now.  Priorities you know.  I will check the sp6a
aspect of it.  Thanks again for your help.  Diane

-----Original Message-----
From: Steve Palocz [mailto:spalocz "at" tgtsolutions.com]
Sent: Wednesday, June 27, 2001 4:01 PM
To: vnc-list "at" uk.research.att.com
Subject: RE: Errors Installing WinVNC Service


Diane,
After reviewing more, I wonder, did you recently add anything from the
original source. I get the service control manager event 7023 (service
stopped due to an error) after I install the networking service and network
card before reapplying sp6a.
7000 states the service could not be started.

So I would suggest service pack reinstall.

If that doesn't work, set winvnc service to start manually (to confirm it is
vnc causing the service control manager not to start). If after that the
error is still there, then it is the system.

Hope this helps

Steve

-----Original Message-----
From: owner-vnc-list "at" uk.research.att.com
[mailto:owner-vnc-list "at" uk.research.att.com]On Behalf Of Diane Lewis
Sent: Wednesday, June 27, 2001 3:03 PM
To: 'vnc-list "at" uk.research.att.com'
Subject: RE: Errors Installing WinVNC Service


Steve, Administrator has full control already.  It was installed using the
Administrator logon.  I noticed on my other server, the one that works, that
the group Everyone has full control.  I need to change that but don't want
to before I determine why the other server is having the problem.  It seems
you're correct about it being a permission problem but I don't know how to
fix it.  Diane

-----Original Message-----
From: Steve Palocz [mailto:spalocz "at" tgtsolutions.com]
Sent: Wednesday, June 27, 2001 1:14 PM
To: vnc-list "at" uk.research.att.com
Subject: RE: Errors Installing WinVNC Service


Check permissions on the vnc files/folder (c:\program files\orl\winvnc).
You must install as administrator.

Steve

-----Original Message-----
From: owner-vnc-list "at" uk.research.att.com
[mailto:owner-vnc-list "at" uk.research.att.com]On Behalf Of Diane Lewis
Sent: Wednesday, June 27, 2001 1:59 PM
To: vnc-list "at" uk.research.att.com
Subject: Errors Installing WinVNC Service


I ran the Install VNC Service on our NT 4 server and it says it installed
it.  I go to Services and try to start the service and I get error 0005.
The Event Viewer has an error entry: The VNC Server service failed to start
due to the following error:  Access is denied.  EventID: 7000, Source:
Service Control Manager.  I installed the VNC Service on another NT 4 server
and it worked fine. Can anyone help?  Thanks, Diane
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