Unable to Set Password

[Mark J. Laris]

I have VNC installed under Windows NT 4.0 (running Small business Server
with Proxy Server 2.0 and SP6a).  I have enabled packet filtering and opened
ports 5800 and 5900 in the Proxy Server.  Everything seems to be installed
ok but I cannot connect because I cannot input a password.  When I try to
open the "Show User Defaults" dialog box it tells me that "no existing
instance of WinVNC could be contacted".  I have confirmed that the WinVNC
service is installed and started.  If I try to start WinVNC in application
Mode it says that "Another instance of WinVNC is already running". If I stop
the WinVNC service and start WinVNC in application mode, I can connect just
fine and see my desktop with no problem.  However, I want to run this as a
service so that I can reboot the server if needed (as is frequently required
with windows).  Does anyone know why I cannot "Show User Defaults" and set
my password when I am running WinVNC as a service?  Has anyone else
seen/solved this problem?  Thanks,

Mark Laris
mjlaris "at" retaqs.com
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