? Hide VNC on Taskbar

[Scala, Lino]

I apologize for my sarcastic comment but in my opinion VNC is tab too much
for the problem, at one point we faced a similar situation and decided to go
with a Proxy server and it has worked for us very well

I assume you meant that as a sarcastic remark.

While I agree that what we use VNC for is a bit 'Big Brotherish', it does
suit its purposes.  You have to remember that many of the people being
monitored are 8 dollar an hour clerks that are in a union and don't want to
do anything beyond the bare minimum.  We only use VNC when it becomes
apparent that we have someone abusing their access to the internet or
e-mail.  These people's jobs are to be on the phone NOT playing on the
internet.

If you don't like it, don't apply for a job here! (-:

Sherri Reid

"Scala, Lino" wrote:

> wow what a nice place to work !!!!!!!!!!!!!!
>
> I work in the IS Department at a newspaper.  I have set up VNC on the PCs
> in the Classified Department so that the Classified Supervisor can
> monitor her employees.   She monitors them for several different reasons:
>
> 1) They have to have access to a web browser because we put our ads on
> the internet and sometimes customers call for help in trying to find
> exactly where their ad shows up on the internet.  Because they have
> access to the internet -- sometimes they play, but they are less likely
> to do so as much if they know their boss is looking over their shoulder.
>
> 2) To ensure quality Customer Service, she monitors their phone
> conversations with customers.  Depending on the conversation, it may
> prove useful to monitor how they are taking the ad as well.
>
> 3) E-mail is provided to these folks as another way for their customer's
> to get a hold of them.  Just like access to the internet, there is a
> potential for abuse.  Our company policy states that the supervisor is
> allowed to read e-mail and we do when we use VNC to look at their
> sessions -- and all they do for 45 minutes is  e-mail to each other and
> to friends outside of work.
>
> When necessary, she can take a screen shot of the employees screen so
> that there is evidence when confronting the employee about the fact that
> they are spending too much time playing on the internet or with e-mail
> rather than doing the job WE pay them to do!
>
> If we have the VNC icon disabled, the employees don't know when she is on
> their computer.
>
> Sherri Reid
> --
> Sherri Reid
> Assistant Director, Information Systems
> Eastside Journal Newspaper
> 1705 132nd Ave NE
> Bellevue WA 98005
> W 425-453-4297
> B 206-969-8186
> C 206-713-4217
> F 425-452-3044
>
> http://www.eastsidejournal.com
>
> ... "She listened to their talk about newspapers, the 'Gazette' and
> the 'Journal', and about the presses and typeface, and ads per inch
> and columns per page, and politics and gossip ... [and] thought the
> best job in the world must be with newspapers."
>
>                                            - Anna Murdoch
>                                            "Family Business"
>
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--
Sherri Reid
Assistant Director, Information Systems
Eastside Journal Newspaper
1705 132nd Ave NE
Bellevue WA 98005
W 425-453-4297
B 206-969-8186
C 206-713-4217
F 425-452-3044

http://www.eastsidejournal.com


... "She listened to their talk about newspapers, the 'Gazette' and
the 'Journal', and about the presses and typeface, and ads per inch
and columns per page, and politics and gossip ... [and] thought the
best job in the world must be with newspapers."

                                           - Anna Murdoch
                                           "Family Business"



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