problems with vncviewer on windows2000

[Andrew Lyon]

Quick answers to your querys :)

The client stops working.

The black screen is displayed in the client window. The message is behind
the window, i.e. you either alt tab to the message or close the window and
its there.

The error accurs on the client machine (win2k).

Reboot of client fixes the error.

The graphics card is a Matrox G100.

Your theory about memory leak seems likely to me, in the past few minutes I
have noticed other corruption, when moving the horizontal bar in explorer
that devices the tree from the file list the mouse pointer and the bar do
not move, but after releasing the mouse button the bar has moved and there
is a mouse pointer still attached to it.

Regards
Andy


-----Original Message-----
From: James ''Wez'' Weatherall [mailto:jnw22 "at" cam.ac.uk]
Sent: 07 June 2000 12:03
To: vnc-list "at" uk.research.att.com
Subject: Re: problems with vncviewer on windows2000


> I have been using the latest version of vnc on windows2000 for a couple of
> weeks, most of the time it works perfectly but after a few days of regular
> use it stops working altogether.

What stops working?  The Server or the client?

> If I connect to a server using vncviewer.exe I get a black screen and the
> message: "Error creating local image of screen."

Where is the black screen?  Displayed inside the client?  Where is the
message?

> I have tried using the java viewer and I get a different message:
> "com.ms.com.ComFailException: (0x80004005) Unspecified error||" (the two
> ||'s are probably a different character, they appear to be wider/bolder in
> the actual java viewer.

Which machine is this error occurring on?  The same machine as you try the
viewer on?

> A reboot solves the problem for a few hours.

Reboot of client or server?

It sounds like you're talking about the client, and that there's some
hideous memory leak in your graphics drivers under Win2K.  Are you using a
very recent card, or a driver for a card other than the one you actually
have (e.g. using ATI Compatible instead of ATI 3D Rage Pro or similar)?

Cheers,

James "Wez" Weatherall
--
          "Xenophobes should go back to Xenophobia"
Laboratory for Communications Engineering, Cambridge - Tel : 766513
AT&T Labs Cambridge, UK                              - Tel : 343000
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