Noise on the vnc-list : suggestion

[Joseph A. Knapka]

But Jean-Marie is suggesting that dialogue *not of general
interest* take place offline *with summary posted to the list*
(hmm, sorry, seems I clipped that part out of my original
reply), in order to avoid clogging the list with the same questions
over and over again as has been happening recently. I can't
see how that is anything but a boon. Is it really that much
effort to hit "reply all" instead of "reply" when you want
to reply to the list?

What makes more work for the more knowledgable list members
is the fact that apparently no one reads the FAQ, or
searches the list archive. Another suggestion: include prominent
links to the FAQ and archive pages in the auto-footer attached
to each message, as well as - or instead of - the current link
to the "intouch" page (if someone is getting these messages
they've obviously figured out how to subscribe to the list,
so the "intouch" link seems a bit redundant).

Jean-Marie's suggestion will also make archive searches
a lot more useful, because you won't have to wade through
99-dozen "try this/sorry didn't work/ok try this instead"
responses before finding the message containing the right
answer to their query.

-- Joe Knapka

Lee Douglas wrote:
> 
> Just a suggestion - answering only the person who raised the question keeps
> others who may well have the same problem now or in the near future from
> seeing the answer. That ends up making more work for the more knowledgeable
> and helpful members of the list. I hope you won't choose the private
> conversations approach for such issues...
> 
> Lee Douglas
> 
> At 09:48 AM 12/22/00 -0700, you wrote:
> >Jean-Marie Theis wrote:
> > >
> > > Maybe I have a small simple suggestion concerning the way we handle
> > > technical questions :
> > >     Once a question is launched , the rule could be to respond privately
> > > to the person who has a problem until he has solved it.
> >
> >This is a good idea, but it is very inconvenient due to
> >the (IMO) evil Reply-To header inserted into all vnc-list
> >messages, that forces all replies to go to the list. If
> >you have something to say that is not of general interest
> >or relevance, it is a huge pain to send it only to the
> >author of the message.
> >
> >-- Joe Knapka
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