Push vs Pull connections (Take II)

[Robert Dahlem]

John,

On Mon, 9 Nov 1998 22:07:44 -0800, John Cavanaugh wrote:

>Ok one more shot at an example where I think push would be much better than
>pull...
>
>You want to use VNC in a large scale fashion as a help desk support tool.  This
>would involve installing it on everyones machine (perhaps hundreds of
>desktops).  In order to facilitate any help desk agent to be able to access
>everyones machine you would have to know the password for every machine & have
>the VNC server running.

How about just another way to manage things? 

I tell people to solve this problem as follows:

- Install WinVNC on all those machines, but dont run it as service.
- Whenever a user logs on, the server password is deleted from the registry.
- Install them an icon with name "Allow to monitor my screen".
  This icon should start WINVNC.EXE

Now when the user calls the helpdesk, ask him to fire up WINVNC.EXE. The server 
will start and ask the user for a password. He can enter one and tell it to the 
help desk agent. As soon as the user logs in again, the password will vanish from 
the registry and needs to be reentered next time.

Hasta la vista,
               Robert

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Robert.Dahlem "at" frankfurt.netsurf.de
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                 2:2461/326 "at" fidonet +49-69-94414444 (ISDN X.75)
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